Dala Ad Agency opened for business in Scandia, MN with the mission of fulfilling all the advertising needs for our clients. From web design and hosting, to print design, and logo creation. And, now Dala Ad Agency has opened DalaPromo.com for our clients, or anyone else looking for quality promotional products, and an exceptional customer service experience.
Dala Ad Agency also provides fast, custom quotes on the products you're most interested in. A key way we provide top-notch service is via our LOGO emPowered platform. Simply tell us which products you want quoted and we'll deliver a customized sales presentation - in 24 hours or less - complete with photos, descriptions and pricing designed to fit your budget.
Give us a try, you won't be sorry.
An Overview of the Ordering Process
Shortly after placing your order, you will receive an email notification that we have received your order and instructions on how to send us your artwork. Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and make sure to offer you any recommendations should our expertise be helpful.
Once your order is reviewed, you will be faxed an order acknowledgement with your proof showing the artwork to be printed and placement on your selected item. Please return this order acknowledgement within 24 hours so as not to affect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please note on the order acknowledgment.
Returns: after the order acknowledgment approving the artwork to be imprinted is returned it will be sent to production for decoration (imprinting, screen printing, embroidery, etc). After the product has been imprinted on (according to the faxed proof) there are no product returns accepted.
Pre-Production Proofs: we can produce an actual proof of your item with your imprint prior to running your entire order. We recommend this on all orders where time permits. Pre-production proofs typically incur an additional charge for screens and setups plus the cost of the item and can add 5-10 days to the order process.
Artwork
We will accept anything you can give us, from a hand drawn sketch to a production ready file.
There will usually be no art charge if we receive a vector based EPS, Illustrator, or EPS file from you.
We will assess an art charge if we receive any of the following file formats. GIF, JPG, JPEG, PNG, PCX, TIFF, PSD, or any EPS containing bitmapped image.
We reserve the right to charge an hourly rate of $35 to clean up your art.
We apologize but we do not accept CorelDraw files (.cdr format)